Navistar’s Custom Engineering group takes a close look at an assortment of customer requests, with each project receiving a timely, thorough analysis. The cross-functional team develops a solid business case that examines the costs and resources required to meet the customer’s needs.
“Every change to our trucks comes at a cost,” explains Tom Smith, Navistar’s director of Custom Engineering. “However, by taking a strategic approach to meeting unique requests, closely analyzing potential modifications and providing the appropriate engineering assistance, we can deliver a higher level of support for our customers.”
Source and Photo Credit: Navistar
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