Daimler Trucks North America recently announced that its Mercedes-Benz engines have received the award for “Highest in Customer Satisfaction among Vocational Heavy-Duty Truck Engines” in the J.D. Power and Associates 2009 Heavy Duty Truck Engine and Transmission Studysm.
According to Daimler Trucks North America, the results from the 2009 Heavy Duty Truck Engine and Transmission Study were based on interviews with 2,421 owner/operators and fleet managers of heavy duty trucks.
“We are pleased with the results of this recent J.D. Power and Associates study and award. Considering the engines included in this survey are entirely comprised of our legacy models, like the MBE4000, we feel that our customers can expect even better performance and support from our new lineup of engines – the DD13™, DD15™, and soon to be launched DD16™. Our new engines are proving to be industry benchmarks for efficiency, reliability and power,” said Amanda Phillips, manager, product marketing for Detroit Diesel who distributes Mercedes-Benz engines in the U.S.
Source: Daimler Trucks
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